Returns & Shipping

Returns & Exchanges

  • All standard sized dresses (small, medium, large) must be returned in their original condition (unworn with original tags attached) within 7 days for a full refund or exchange.
  • We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage.
  • Made to measure dresses are strictly non-refundable.
  • For exchanges: please indicate the desired model/size. To initiate a refund and/or exchange, please contact us here.
  • We do not guarantee the exchange or credit for a defective item. If you believe an item is defective please contact us here. before sending the item back
  • The cost of returning the item to us is your responsibility
  • No refunds for items damaged in shipping, In that case, you must file a complaint with the carrier
  • We are not responsible for lost returns or exchanges
  • Original shipping and handling charges are not refundable
  • All Refunds are issued to the original payment method


  • Please allow for 2 weeks domestic shipping in Singapore for standard sized dresses (small, medium, large).
  • Please allow for 4 weeks domestic shipping in Singapore for made to measure dresses.
  • International shipping varies by country. We will contact you with an estimated shipping date when we process your order.
  • For international shipping, we will contact you with a separate shipping invoice after your check-out.