Returns & Exchanges
- All standard sized dresses (small, medium, large) must be returned in their original condition (unworn with original tags attached) within 7 days for a full refund or exchange.
- We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage.
- Made to measure dresses are strictly non-refundable.
- For exchanges: please indicate the desired model/size. To initiate a refund and/or exchange, please contact us here.
- We do not guarantee the exchange or credit for a defective item. If you believe an item is defective please contact us here. before sending the item back
- The cost of returning the item to us is your responsibility
- No refunds for items damaged in shipping, In that case, you must file a complaint with the carrier
- We are not responsible for lost returns or exchanges
- Original shipping and handling charges are not refundable
- All Refunds are issued to the original payment method
- Please allow for 2 weeks domestic shipping in Singapore for standard sized dresses (small, medium, large).
- Please allow for 4 weeks domestic shipping in Singapore for made to measure dresses.
- International shipping varies by country. We will contact you with an estimated shipping date when we process your order.
- For international shipping, we will contact you with a separate shipping invoice after your check-out.